Frequently asked questions
A little clarity.
Before you begin.
Answers to common questions about treatment, fees, and staying in touch.
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No. Basic is $125 per month and Premium is $200 per month for clinical management. Medication is separate.
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JH Well Health is cash-pay for clinical management and does not bill insurance. Outside pharmacies handle their medication charges separately.
Plans & Payment
Visits & Messaging
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Yes. Additional visits are $50 per 30-minute appointment. Premium includes two optional phone or video visits each month in addition to the required monthly visit.
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Use the approved secure messaging channel. Basic includes up to two messages per week; Premium includes up to three per week if needed. This service is not for emergencies.
For an emergency, call 911.
Medication & Screening
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Dose changes are determined by your physician based on the medication, clinical response, and tolerability. A higher dose is not automatically required simply because another month has passed.
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Commercial oral options may be discussed when clinically appropriate. You pay the dispensing pharmacy directly and pay your management fee separately to JH Well Health.
For an emergency, call 911.
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No. Your physician reviews your medical history and determines whether treatment is appropriate. A prescription or specific medication is not guaranteed.
Recommended Products
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No. Recommended products and affiliate purchases are optional.
Have another question?
CALL 925-962-5067 ↗